Primio sam neku uplatu na Skrill Prepaid Master Card.
Medjutim, ubrzo posle toga dobio sam ovaj mail od Skrill-a:
We would like to inform you that your account is temporarily suspended for payments following a routine security audit.
In order to lift the restrictions imposed on your account, we need to confirm your identity and address. To allow this, please provide the following documents:
- A full colour copy of a valid, official identification document; such as your international passport, national identity card or drivers licence (front and back). This is required in order for us to verify your identity.
- A copy of a paper utility bill (Gas Bill/Electricity Bill) or bank statement issued in the last three months clearly displaying your name and address that has been received at the registered postal address detailed on your Skrill account. This is required in order for us to verify your address.
The required documents/information should be sent via email to
[email protected].
Please accept our apologies for any possible inconvenience, however Skrill must adhere to strict security standards which are there to protect your account privacy. Please be aware that your account will remain frozen until you comply with this request.
We thank you in advance for your cooperation in this matter.
Kind regards,
Skrill Security
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Novac mi je blokiran do daljnjeg.
Poslao sam im pasos, neke dokumente i racune na kojima se vidi moja adresa i identitet.
Da li je neko imao ovaj problem, koliko se to ceka i da li je to standardna procedura?
Hvala unapred